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<title>Employee Loyalty Blog</title>
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<description></description>
<copyright>Copyright 2008</copyright>
<lastBuildDate>Mon, 27 Nov 2006 13:14:06 -0500</lastBuildDate>
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<title>Sears, Lies and Process Measurement</title>
<description>This weekend I got into the holiday spirit and bought an air hockey table at Sears. When I went to pick up the table a day later, I was very impressed with the customer pick up area. The electronic scanner...</description>
<link>http://www.loyalty-cdci.com/blogs/employee_loyalty/archives/2006/11/sears_lies_and.html</link>
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<pubDate>Mon, 27 Nov 2006 13:14:06 -0500</pubDate>
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<title>Leadership Lessons Learned from the Soccer Pitch</title>
<description>Leadership inaction erodes trust.</description>
<link>http://www.loyalty-cdci.com/blogs/employee_loyalty/archives/2006/10/leadership_less.html</link>
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<pubDate>Mon, 23 Oct 2006 13:09:21 -0500</pubDate>
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<item>
<title>Develop Them or Lose Them</title>
<description>Provide employees with challenging work and career development or lose them.</description>
<link>http://www.loyalty-cdci.com/blogs/employee_loyalty/archives/2006/07/develop_them_or.html</link>
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<pubDate>Mon, 31 Jul 2006 13:53:34 -0500</pubDate>
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<title>Increasing Employee Cynicism</title>
<description>Why would you want to do that? Well obviously you wouldn’t intentionally want this to happen but it seems as though businesses are doing everything possible to reduce employee morale and productivity through their actions and communication. It used to...</description>
<link>http://www.loyalty-cdci.com/blogs/employee_loyalty/archives/2006/06/increasing_empl_1.html</link>
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<pubDate>Tue, 20 Jun 2006 11:37:25 -0500</pubDate>
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<item>
<title>Keeping Up With The Joneses</title>
<description>The problems with relying solely on external norm bases.</description>
<link>http://www.loyalty-cdci.com/blogs/employee_loyalty/archives/2006/05/keeping_up_with.html</link>
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<pubDate>Tue, 02 May 2006 11:13:38 -0500</pubDate>
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<title>Does The Boys Club Have Room for a Pregnant Woman?</title>
<description>Communication during times of change is crucial to retaining employees and maintaining productivity.</description>
<link>http://www.loyalty-cdci.com/blogs/employee_loyalty/archives/2006/03/does_the_boys_c.html</link>
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<pubDate>Mon, 20 Mar 2006 15:08:14 -0500</pubDate>
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<item>
<title>Best Places to Work—How Does Your Company Measure Up?</title>
<description>Unique actions companies are taking to retain employees</description>
<link>http://www.loyalty-cdci.com/blogs/employee_loyalty/archives/2006/01/best_places_to.html</link>
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<pubDate>Tue, 31 Jan 2006 13:11:55 -0500</pubDate>
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<item>
<title>(Meaningful) Holiday Gifts for Employees</title>
<description>Meaningful gifts for employees and colleagues</description>
<link>http://www.loyalty-cdci.com/blogs/employee_loyalty/archives/2005/12/meaningful_holi.html</link>
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<pubDate>Thu, 15 Dec 2005 13:22:39 -0500</pubDate>
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<item>
<title>Does Employee Empowerment Work?</title>
<description>Employee empowerment gives employees freedom to create loyal customers.</description>
<link>http://www.loyalty-cdci.com/blogs/employee_loyalty/archives/2005/11/does_employee_e.html</link>
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<pubDate>Wed, 16 Nov 2005 10:27:53 -0500</pubDate>
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<item>
<title>Work Life Balance:  Working Mothers Need Not Apply</title>
<description>Impact of application of work life balance practices and policies on employee morale and loyalty.</description>
<link>http://www.loyalty-cdci.com/blogs/employee_loyalty/archives/2005/10/work_life_balan.html</link>
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<pubDate>Mon, 03 Oct 2005 15:42:09 -0500</pubDate>
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<title>Corporate Politics and Effective Management—Can They Coexist?</title>
<description>Face time. Managing up. Getting airtime. These are but a few of the terms (and the rest are a lot less flattering) for the concept of playing the political game within an organization. Everyone does it to some degree or another if only to build relationships. But at what point does it get in the way of productivity?</description>
<link>http://www.loyalty-cdci.com/blogs/employee_loyalty/archives/2005/08/corporate_polit.html</link>
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<pubDate>Thu, 11 Aug 2005 09:21:37 -0500</pubDate>
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<title>Creating Service Excellence The Ritz-Carlton Way</title>
<description>My wife and I celebrated our 10th anniversary over Memorial Day and decided to escape from our three kids for a day. Wanting to surprise my wife with a small reward for putting up with me for the last 10...</description>
<link>http://www.loyalty-cdci.com/blogs/employee_loyalty/archives/2005/07/a_day_of_unexpe.html</link>
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<pubDate>Tue, 19 Jul 2005 11:22:12 -0500</pubDate>
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<item>
<title>Will the &quot;Real&quot; People of Color Please Stand Up?</title>
<description>This article looks at the impact that labels have on people and the ease with which people use labels to stereotype others without regard to individual differences.
</description>
<link>http://www.loyalty-cdci.com/blogs/employee_loyalty/archives/2005/06/will_the_real_p.html</link>
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<pubDate>Thu, 16 Jun 2005 10:22:41 -0500</pubDate>
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<item>
<title>Inaction Speaks Louder than Words</title>
<description>Organizations need to make sure their stated values and operating values are aligned. They also need to measure the extent to which people are living these values on a daily basis and hold them accountable for doing so. Making this happen is critical to keeping your entire workforce fully engaged.</description>
<link>http://www.loyalty-cdci.com/blogs/employee_loyalty/archives/2005/05/inaction_speaks.html</link>
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<pubDate>Fri, 06 May 2005 10:33:08 -0500</pubDate>
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<item>
<title>How do you solve a problem like Miranda?</title>
<description>Do companies have any obligation to loyal employees? Here is the story of one such employee. Let us know what you think the company should have done.
</description>
<link>http://www.loyalty-cdci.com/blogs/employee_loyalty/archives/2005/04/how_do_you_solv.html</link>
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<pubDate>Mon, 04 Apr 2005 13:57:20 -0500</pubDate>
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